- From the Pipeline screen, click on "help" in the top-right corner.
- There are several options you may want to consider before submitting a support ticket. The following is a short breakdown of the options:
- FAQs: Our team has compiled an extensive list of frequently asked questions that users can refer to
- Tutorials: More in-dept than FAQs, our tutorials include video and visual explanations.
- Forums: If you have a question, chances are others have had the same. Visit our forum to see if a problem has already been explained in our MortgageDashboard community.
- Call Toll-Free: Our support team is readily available to explain any process in the MortgageDashboard system.
- Chat With Us: Looking for a quicker answer? Opening the “Chat” feature will connect you with our support team immediately.
- Email Anytime: A last option if our support team is not available may be explaining your issue in an email.